Frequently Asked Question
What types of jewellery do you offer?
We offer a wide range of jewellery including rings, necklaces, earrings, bracelets, chains and pendants in various materials such as gold and silver with Diamonds, Precious and Semi-precious stones and Cubic Zirconia.
What is minimum order amount ?
The first initial purchase should be an amount of R 5,000.00 COD.
How can I buy ?
You can place an order in the following ways:
For first-time buyers, we recommend a physical demonstration to see the quality and uniqueness of our products.
- Online through our website
- In person at our office
- At your retail shop
For first-time buyers, we recommend a physical demonstration to see the quality and uniqueness of our products.
What are your shipping methods and costs ?
We use The Courier Guys for shipping. The shipping cost is between R95 - R125.00, depending on the area.
What is the order processing time?
There is no waiting period as our stock is ready for sale (unless sold out).
How often are new designs available for sale?
New designs are available for sale every 2-3 months.
Do you offer any trade credit facilities ?
We offer 30 days trade credit/payment terms to established customers after a successful history of transactions.
How do you handle pricing fluctuations in precious metals ?
Our prices are updated regularly to reflect market rates.
Do you offer drop-shipping services for online retailers ?
We currently do not offer drop-shipping services.
What is the Rhodium-plating ?
Rhodium-plating is electroplating process that involves applying a thin layer of Rhodium, a precious metal, to the surface of jewellery or other items. Initially, Rhodium-plating was used to cover White Gold and Platinum jewellery, and now it is commonly used for Silver Jewellery. This plating enhances durability, provides a reflective finish, and helps prevent tarnishing, making pieces look shiny and new for longer.
Do you cooperate with private individuals ?
In the area of Gold and Silver Jewellery sales, we only cooperate with retail jewellery sellers and jewellery manufacturers.
